This booking service operates as an intermediary platform connecting travellers with local rental providers in Madeira. We facilitate reservations by forwarding your booking details to the provider you select. The rental agreement, including all terms, insurance coverage, mileage limits, fuel policy, and vehicle condition standards, is concluded directly between you and the rental provider. Your voucher contains the specific conditions governing your rental.
When you complete a reservation, you pay an advance payment online by card. This advance secures your booking. The remaining amount and any additional charges are settled according to the terms stated in your voucher, typically at the provider's counter. Payment processing is handled securely through our payment partner. You receive a voucher by email confirming your reservation details, pick-up location, provider contact information, and applicable terms.
This booking service acts solely as an intermediary. We are not responsible for the condition of vehicles, the conduct of rental providers, road incidents, mechanical failures, or disputes arising from the rental agreement. The rental provider is the contracting party and bears responsibility for the vehicle, insurance coverage, roadside assistance, and compliance with local regulations. Any claims or issues during the rental period must be addressed directly with the provider listed in your voucher.
Cancellation and modification policies are determined by the rental provider and detailed in your voucher. Some bookings permit free cancellation within a specified period; others may incur fees. Contact us or the provider directly to request changes. We process the request but the provider decides approval based on availability and their internal rules.
You agree to provide accurate information when booking. False or incomplete details may result in reservation cancellation. You must hold a valid driving licence, meet the minimum age requirement set by the provider, and comply with traffic laws in Madeira. Misuse of this platform, including fraudulent bookings or abusive communication, may result in account suspension.
We reserve the right to update these terms at any time. Modifications take effect upon publication on this page. Continued use of this booking service after changes are posted constitutes acceptance. Check this page periodically. For questions or clarifications, reach us at [email protected] or call +351 291 605 234 during business hours.